Questions & Answers
Find answers to the most common questions about Zyadat services, orders and payments.
Sign in to your Zyadat account and pick the service you need. On the New Order page, paste the link, set the quantity and confirm. You can follow its progress on the Orders page.
Services differ in speed, start time, refill period and country, and each service name says which. On the Services page you see the price per 1,000, the minimum and maximum, the typical time and completion rate from our orders for services with at least 20 finished orders, and a delivery sample for many of them. Start with a small order to compare.
Yes. Services that include a refill guarantee are refilled for free. When a refill is available, a Refill button appears next to the order on the Orders page.
No. Some accounts may interact depending on your content, but engagement is never guaranteed unless the service details say so.
We do not guarantee instant or same-day delivery. Speed depends on the current load and the quantity you order. The Services page shows an estimated time for each service, calculated automatically and updated continuously.
Every service has its own limits. You will find the minimum, maximum and notes for each service on the Services page, and on the New Order page once you pick it.
Payment methods shown on Add Funds: Apple Pay & Google Pay, bank cards (Visa/Mastercard via PayOp), PayPal, and Bitcoin and other crypto through Heleket and CoinPayments. Available methods may change over time.
An order cannot be canceled once placed, unless the provider fails to deliver it or the service supports cancellation — in that case a Cancel button appears next to the order on the Orders page.
Yes. We run offers from time to time, a bonus may be added when you add funds depending on the amount and payment method, every order earns points you can turn into balance, and higher levels get a discount.
Before ordering and copying the link, make sure the account is public. Services cannot be delivered to private accounts.
No. Once funds are added to your account they cannot be withdrawn — you can use them for any service on Zyadat.
Sometimes the provider cannot deliver the full quantity. You are only charged for what was delivered, and the rest is refunded to your balance.
They raise the numbers in a post’s insights — how many people saw it or interacted with it. Only the account owner can see these numbers.
Order after the stream starts, or at most 5 seconds before it begins.
Yes. If you cannot find a service on the site or need something custom, contact us and we will do our best to help.
A tool in your account that turns your idea into ad videos with a presenter who talks and music, motion graphics with music and a voice-over, post designs, a month of planned posts, and captions and hashtags. Open the AI Studio page, pay with studio credits, and see the price before you start.
In the studio pick “Ad video”: write what the ad is for, add your product photos and logo, and choose who appears (a presenter made by AI, a narrator with no one on screen, or you from a selfie after you agree), the length, the size and the voice. It writes the story scene by scene for you to edit, then makes the pictures, video, voice and music, and you save the ad as a video.
Yes. In motion graphics and ad videos, press “Change voice” to see every voice for your video’s language, men and women, and press ▶ to hear any of them before you pick it.
Press “Buy credits” in the studio: pick a pack and the order form opens; you pay from your Zyadat balance like any order. Every confirmed account also gets free welcome credits once.
Send us a ticket from your account and we will reply as soon as we can.